Product Returns

Refund and Return Policy We have a 30 day return policy on products EXCEPT for Transformers, Wires, Cables, Tools, Amplifiers, and Batteries. The product must be returned complete with all original items, manuals, packing materials, and cartons, and in its original new condition. A 20% restocking fee might apply, depending on the reason of the return. If the product come back installed or missing packaging the return will not be accepted. We will provide you with an RGA (Return Goods Authorization) number once you fill out the request found on the home page at the bottom named "returns". No returns will be accepted without a RGA number. If you ship the item without a RGA number our shipping department will not accept the package. Please write the RGA number on a piece of paper and place it in the packaging box, or have it visibly written on the packaging box (not on the product box), and ship it to: Fairfax Electronics or Biometrics.Equipment 4527 West Adams Blvd. Los Angeles, CA 90016

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below: